Privacy Policy

1. Information We Collect

When you use Revova, we collect:

• Account data: your email address and business name when you sign up.
• Stripe integration data: a Stripe access token (OAuth), your customers' names and email addresses, and failed payment amounts — to power our recovery service.
• Email logs: which recovery emails were sent, opened, and clicked, to measure effectiveness.
• Usage data: page views and feature usage collected via server logs.

2. How We Use Your Data

• To send AI-generated payment recovery emails to your customers on your behalf.
• To display analytics (recovery rate, revenue recovered) on your dashboard.
• To operate, maintain, and improve the Revova service.
• To send you transactional emails (recovery notifications, billing receipts).

We never sell your data or your customers' data to third parties.

3. Data Storage & Security

Your data is stored in Supabase (hosted on AWS) with row-level security. All data is encrypted at rest and in transit (TLS 1.2+). Stripe credentials are stored using Stripe OAuth and we never store raw secret keys.

4. Third-Party Services

Revova integrates with:

• Stripe — to access your payment data (see Stripe Privacy Policy).
• Resend — to deliver emails (your customers' email addresses are shared with Resend for delivery).
• Anthropic / Google — AI providers used to generate email content. We pass only non-identifiable context (failure reason, general industry) — no customer PII.

5. Data Retention

We retain your account data for as long as your account is active. Failed payment records and email logs are retained for 12 months. You may request deletion at any time by contacting us.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing privacy@revova.io. For EU/EEA users, you have rights under GDPR including access, portability, and erasure.

7. Cookies

Revova uses only essential cookies for authentication (Supabase session cookie). We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this policy and will notify you by email or in-app notification if we make material changes.

9. Contact

Questions? Email us at privacy@revova.io.